OBB Tickets
About
ÖBB, the state-owned rail transport provider of Austria, offers their national rail network through AccesRail with all products sold as e-ticket from the GDS. ÖBB’s point to point tickets can be booked both as a stand-alone product and in connection with a connecting flight (interline) as long as that airline has an interline agreement with AccesRail.
The E-ticket is an open ticket valid for 2 days, to be used for a single trip within the booked destination on all trains operated by ÖBB or partnering railways (including railjet, ICE, EC, IC and local train services) except ÖBB night trains (EN – EuroNight).
Destinations
The most convenient way to explore Austria and the cities in the neighboring countries! The main destinations of ÖBB (Austrian federal railways, passenger division) can now be booked as tickets through GDS´s, based on real timetable information.
Routes can be booked between the following destinations in Austria and neighboring countries:
- Bregenz (XGZ)
- Brno (ZDN)
- Budapest (XXQ)
- Graz Hbf (GGZ)
- Györ (QGY)
- Innsbruck Hbf (IOB)
- Klagenfurt Hbf (KGV)
- Linz Hbf (LZS)
- Munich (ZMU)
- Ostrava (XJV)
- Prague (XYG)
- Salzburg Hbf (ZSB)
- St. Polten (POK)
- Vienna Hbf (XWC)
- Vienna International Airport (VIE)
If the passenger have bought an intermodal ticket, in addition to the destination listed above, the OeBB travel document is valid to additional destinations. During check-in, the passenger will receive, in addition to the travel document, a second page describing in details which destinations are covered for each destination. For passengers travelling to Vienna HBF, a second page describing the station is produced.
Map
ÖBB E-tickets are available as follows:
Standalone sales (ticketed on 9B plate) are possible in these BSP/ARC markets:
- ARC USA
- BSP Australia
- BSP Austria
- BSP Belgium/Netherlands/Luxembourg
- BSP Canada
- BSP Czech Republic
- BSP Finland
- BSP France
- BSP Germany
- BSP Hong Kong
- BSP India
- BSP Indonesia
- BSP Ireland
- BSP Italy
- BSP Japan
- BSP Macao
- BSP Malaysia
- BSP Mexico
- BSP Norway
- BSP Scandinavia – Open in Sweden, Denmark, Estonia, Latvia and Lithuania.
- BSP Singapore
- BSP South Korea
- BSP Spain
- BSP Switzerland/Liechtenstein
- BSP Taiwan
- BSP Thailand
- BSP UK
- BSP Vietnam
GDS Participation
- Abacus
- Amadeus
- Apollo
- Axess
- Galileo
- Infini Sabre
- Sirena Travel
- SITA
- Travel Sky
- Topas
- Worldspan
Eligibility
- Available worldwide.
Train Range
- 9B flights 8100 – 8799
Booking Classes
- First Class: C-Class
- Standard Class: Y-Class
C-Class tickets open up access to ÖBB-Lounges at the following train stations: Wien Hbf, Wien Westbf, Wien Meidling, Linz Hbf, Salzburg Hbf, Innsbruck Hbf, Graz Hbf and Klagenfurt Hbf.
Auto Cancellation of Booking
- If booking not ticketed 36 hours before departure, the booking will be auto cancelled.
Discounts
- Children 4-15 are charged the child fare. Children under 4 ride free if no seat is required.
GDS Availability Display
The image below is a typical GDS availability display demonstrating a possible itinerary between Salzburg Hbf (ZSB) and Linz Hbf (LZS).
PNR Booking
The image below is a PNR booked on the GDS by a travel agent or an airline ticketing officer (ATO).
SSR CTCE
When issuing on 9B/450 plate please use “ SSR CTCE” format at the booking time in order to communicate PAX email address to 9B so that 9B could send an email 72 hours to departure reminding passenger about compulsory check-in on accesrail.com.
Refunds
Rebooking/Cancellation can only be done by the travel-agent.
Cancellation-Fee:
- Within 24 hours of departure: 50% refundable
- After departure: non refundable
- For interline fares refunds will be applied according to fare rules
Groups
- No group bookings allowed. Up to 99 passengers with unique names can be issued on the same PNR
Check-in
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Passenger visits check-in.accesrail.com within 72 hours prior to departure.
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Passenger enters his/her first and last name and one of the following: PNR Locator or; e-ticket number.
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Passenger prints the travel document, which is required for boarding.
OBB also offers another method to check-in at an ÖBB-Reisezentrum (ticket office): Manual Check-in (service-fee EUR 3,50 per passenger), includes seat-reservation.
Travel documents
At the time of purchase the travel agent issues the e-ticket and receives the e-ticket pickup number via Special Service Request (SSR). To retrieve their actual travel document, passengers must check-in prior to boarding the train. The ticket must be printed at home once the customer has checked-in on the AccesRail website.
Seat reservations
As it’s an open ticket, a seat-reservation is not included. Although optional, customers can book a seat-reservation at ÖBB´s website: www.oebb.at/en.
Additional services (e.g. upgrade Y/2. Class -> C/1. Class, or upgrade C/1. Class to ÖBB-Business-Class, bicycle-transport,…) can be booked at ÖBB-Reisezentrum (ticket office).
Please note: Online-booked seat-reservation doesn’t replace Check-In.
Baggage policy
Travelers bring their own luggage on the train and must be able to handle their own luggage without assistance, within the following:
- Up to 3 pieces of luggage, max. 30 kg each.
Airport Transfers
Rail connections from Vienna International Airport: From arrivals on level 0, you can easily connect directly to the train by following the signs for Bahn ÖBB, CAT on level -1.
Terms & Conditions
The conditions of travel are always according to the carrier (rail/air) on which the customer is travelling. For more information, please visit https://www.oebb.at/en/
FAQ
What if the passenger misses their train connection?
As this is an open ticket valid for 2 days this is not an issue as if there is a flight delay the passenger can take the next available train within the validity period.
Travel Documents
- Bergenz http://www.acprail.com/wp-content/uploads/2nd-page-Bregenz.pdf
- Graz http://www.acprail.com/wp-content/uploads/2nd-page-Graz.pdf
- Innsbruck http://www.acprail.com/wp-content/uploads/2nd-page-Innsbruck.pdf
- Klagenfurt http://www.acprail.com/wp-content/uploads/2nd-page-Klagenfurt.pdf
- Linz http://www.acprail.com/wp-content/uploads/2nd-page-Linz-Final.pdf
- Salzburg http://www.acprail.com/wp-content/uploads/2nd-page-Salzburg.pdf
- Poelten http://www.acprail.com/wp-content/uploads/2nd-page-St-Poelten.pdf
- Vienna http://www.acprail.com/wp-content/uploads/2nd-page-Vienna-Central.pdf
